Watson Racing LC Return Policy
Customers must inspect all products upon receipt and before use or installation. Watson Racing LC will not accept a return of any product that has been installed and will not be responsible for any cost of installation or removal.
Incomplete, incorrect or orders damaged in transit must be reported by phone or email within 72 hours or customer will be responsible for the cost of return shipping. Call 1-855-WATRACE or 734-759-0555 or email returns[at]watsonracing.com within 72 hours of delivery. In such event, Watson Racing LC will replace the product or process your return at no charge. Watson Racing will issue a Return Merchandise Authorization (RMA) required to process your return. Products (including packaging) must be returned in new (unused), resalable condition. Returns will only be accepted if a Return Merchandise Authorization (RMA) number has been issued. NOTE: We will not accept return of any product that has been used or installed so be sure to inspect all products upon receipt and before use or installation. Returns may require photographic evidence or a shop report prior to issuing an RMA.
If a replacement product is shipped it will include a UPS return tag to return any Incomplete, incorrect or orders damaged in transit. If the original item is not returned within 30 days, the customer will be charged for both the original and the replacement.
In the event of a return for any reason other than Incomplete, incorrect or orders damaged in transit notice must be provided within 15 days of receipt of order to 1-855-WATRACE or 734-759-0555 or email mailto:returns[at]watsonracing.com and an RMA will be issued. Customer is responsible for all return shipping charges. All such returns must be made using a shipper that provides signature confirmation, tracking, and insurance. Watson Racing LC is not responsible for lost or damaged return packages.
Watson Racing LC reserves the right to refuse any product returned incomplete or without an RMA. Such unauthorized returns will incur additional processing time of up to three weeks and a restocking charge of 20%. Proper returns will be processed within ten (10) business days of return delivery.
Ship all Returns to:
18703 Dix Toledo Hwy
Brownstown Twp., MI 48193
Watson Racing reserves the right to change or amend the return policy and procedures at any time without notification.